This Privacy Policy describes how Exhortek Pty Ltd (ABN 37 666 657 521) (“Exhortek”, “we”, “us” or “our”) collects, uses, stores and discloses your personal information when you visit www.exhortek.com.au (the “Website”), contact us, or engage us for Microsoft Business Applications and AI services. We are committed to protecting your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using the Website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information: When you complete our contact form, subscribe to our Insights updates, email or call us, we collect the personal information you choose to provide — such as your name, company, email address and phone number, and details of the work you are enquiring about, including an indicative budget and timeframe if you share them.
Usage Data: When you browse the Website we use Google Analytics, which uses cookies to collect information about your visit, such as the pages you view, how long you spend on them, the website that referred you, your browser and device type, and your approximate location derived from your IP address. This information does not identify you by name.
How We Use Your Information
Responding to Enquiries: We use the details you submit to respond to your enquiry, understand your requirements and discuss how our Dynamics 365, Power Platform, Copilot and data services may help your organisation.
Delivering Our Services: If you engage us, we use your information to deliver and support the work, manage our agreement with you — including Exhortek Elevate blocks — and send related correspondence and invoices.
Insights Updates: If you subscribe, we use your email address to send our Insights articles on Microsoft licensing, architecture and AI. Every email includes an unsubscribe link, and you can opt out at any time.
Analytics and Improvement: We use aggregated usage data to understand how the Website is used and to improve its content and performance.
Information Sharing And Disclosure
We do not sell, rent or trade your personal information, and we do not share it with third parties for their own marketing purposes.
We use trusted service providers to operate our business, and they may handle personal information on our behalf: Microsoft (Dynamics 365, where enquiries are recorded, and Microsoft 365 for email) and Google (Google Analytics). These providers may store or process information in data centres outside Australia. We may also disclose personal information where required or authorised by law.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Enquiry and client information is held in secured Microsoft cloud services, with access limited to Exhortek staff who need it. We keep personal information only for as long as we need it for the purposes described in this policy, or as required by law. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Rights And Choices
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time, usually 30 days.
You can unsubscribe from our Insights updates at any time. You can also block or delete cookies through your browser settings, or opt out of Google Analytics using Google’s browser add-on — the Website will continue to work.
If you have a concern about how we have handled your personal information, please contact us first. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (www.oaic.gov.au).
Links To Other Websites
The Website may contain links to third-party websites, such as Microsoft product pages and our online booking calendar. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, our practices or the law. The updated policy will be published on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@exhortek.com.au, call +61 1300 667 690, or write to us at Level 16, 1 Denison Street, North Sydney NSW 2060, Australia.
By using the Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use and disclosure of your personal information as described herein.